AmanoVision web access user name case sensitivity usage
The AmanoVision 2020 web access portal has a specific requirement with regards to security that could force you to make a change to your current user accounts in place.
While user names and passwords allow for both upper and lower case usage when logging in to the main application, the web portal currently REQUIRES that all user names contain ALL LOWER CASE letters.
If you have current usernames that require web portal login and do not meet the all lowercase criteria, you must delete and recreate the user with all lower case letters or add an additional user account that meets the criteria.
As of the Sept. 2020, the versions affected are AmanoVision 2020 (5044d2_RC40) and previous.
Need further assistance?